Learn how to create your own, and check out 10 knowledge base examples to get inspired. Name it “Knowledge Base”.Greg Gignac - SharePoint ConsultantMy SharePoint Portfolio 6. Drive sustainable adoption 18. NOT Word or SharePoint), you'll have an actionable knowledge base your employees can reference in no-time. However, using SharePoint for managing a knowledge base also has its challenges. I feel like I can do this just fine with a custom built website on a local server, but management is pushing me to pull this off in o365. The free templates for the knowledge base, provided by Microsoft and available via download from the SharePoint Services site. Knowledge Base Page with Search Web Parts. Your knowledge base is yet another reflection of your branding. Step 1: Conduct Thorough, Cross-Functional Research. Use the middle one for the Knowledge Base Service Host variable. A knowledge base application equips users with a range of tools for easily capturing knowledge. Creating a knowledge base is a tedious process. To jump-start Knowledge Management with SharePoint you have to go 3 easy steps: Create, manage and improve your corporate taxonomies as managed metadata in the SharePoint Term Store; Add managed metadata columns to almost any SharePoint list and library. Step 3: Create a page template. The Knowledge Management Portal codename “InfoPedia” The next logical step into our more structured knowledge management is with a dedicated portal for that experience and it is called InfoPedia for now. Adjust the layout as you wish. The "search user data" feature, available in SharePoint 2007 and newer. A knowledge base is a repository of all the possible information a certain “type” of user might need to use your product or service. Let’s start at the beginning – your title. There are some good reasons to do so, but also many drawbacks in using Sharepoint knowledge base. The owners of the knowledge centre can easily create new pages by clicking on Site Actions and New Page: After naming the new page, the user can add content: By using standard SharePoint it is possible to add text and pictures. Step 1 – Create the site The first step is to create a new site based on the Enterprise Wiki template: I really like the Wiki. Include tasks or events in your titles. They may sound like the same thing on the surface, but a knowledge base is far better suited to not only storing information, but making it easy for users to find. Working together SharePoint and knowledge management are complimentary. Classify your content by applying your taxonomy terms. This is important because, in order to use the search web parts with the data we want, those columns need to be added to the search index. I'm using SharePoint 2013 online (or 365) and would like to a knowledge base for internal IT team. Prerequisites Make sure you have the app SharePoint|sapiens Modern User Interface … So, now that you know about the common types of knowledge bases, the next step is to decide which one to create. Here are the steps you need to take to create your knowledge base from scratch. Create a Knowledge Base - The Easy Way! Download AddItemsScript_OnPremises and extract the zip file to find the “AddItems_OnPremises.ps1” script from the package. I assume you might want all the Wiki pages to have the same look and feel, so why don’t we create a basic page we will reuse for our Knowledge Base Wiki in SharePoint Online. Any help/ Some companies use SharePoint (part of Microsoft Office) as an unusual way to build a company knowledge base. Users with a knowledge centre with out-of-the-box SharePoint functionalities do with a knowledge base is easier than you think... A New Page ( make sure to choose site Page from drop-down – that ’ s the Modern Page )! 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