DSGa Knowledge Base. Introduction. Try to refresh the page. A common addition to Knowledge Base spaces is a survey or form tool, which enables you to get feedback on the usefulness or usability of your knowledge base articles. Inertial Labs Knowledge Base. Pages. rbttuning. Home. Marketplace . Knowledge Bases are commonly used by IT Support teams, but can be useful for procedural and troubleshooting information in any organization or team. Try to refresh the page. Spaces. Try to refresh the page. Tempo Customer Support. Landmark Knowledge Base. Manage who can view and edit your knowledge base articles. Run a well-planned print, understand design problems and brainstorm solutions. Page labels are essential in knowledge base spaces. There’s a Confluence template for that. Knowledge Base. General Information. Tempo Help Center. Welcome To the Xcelerator Knowledge Base! Blog. With Guru’s Confluence Sync, easily sync assets from Confluence Cloud and empower your team with a unified Guru knowledge base. Make Confluence your own with custom themes, branding, workflows, and much more. RBT Tuning - Knowledge Base. Try to refresh the page. Templates. A weekly blog post from your leaders and peers is just what you need to keep everyone informed. Tempo Server News. It includes how to set up a knowledge-base in Confluence for self-service customer support in Jira Service Desk. Report Templates. The team will use predefined templates to create articles based on several categories in this knowledge base. Unlink Confluence spaces and hide articles from your knowledge base. Try to refresh the page. Templates. Suggestions? Add a name for your template. These are used to add topics to your articles, and allows your knowledge base … Knowledge Base Articles. If this happens, click Spaces in the upper navigation and select Space Directory. ... import and reuse your mind maps as space templates for your projects, products and so on. You can also add additional templates, such as a policy or procedure page templates. Spaces. Overview. Page labels are essential in knowledge base spaces. Make sure the status is set to "active" You can add links and macros. Develop Technical Documentation in Confluence. Create. Edit the homepage to add a custom welcome message. Spaces. It is useful for both Confluence Server Administrators and Confluence Cloud administrators. Blog. Create a knowledge base by linking Confluence spaces to your service project. Team collaboration, knowledge management, and ticket resolution are a piece of cake with this Atlassian Confluence alternative. The knowledge base space blueprint includes everything you need to get started, including article templates, and a pre-configured homepage with Livesearch and Content By Label macros. Spaces. Try to refresh the page. A knowledge base is a repository for how-to and troubleshooting information. Browse Knowledge Base: Search. From product requirements to marketing plans, create it all in Confluence. Users will generally find articles by searching, and using the topic navigation on the homepage and end of each article, rather than navigating through a tree-like page hierarchy. Templates. This Skillbuilder covers useful techniques to surface relevant documentation and standardize your content using templates and blueprints. Seeq Support. Spaces. Knowledge base . Overview. Overview. These are used to add topics to your articles, and allows your knowledge base to become self-organizing over time. Formatting Guide. Space shortcuts. Define your company vision so you can form actionable business strategies. Invite your organization at large to get to know your team. Pre-defined templates to structure knowledge in every department of your company. We also recommend customizing the look and feel of your space. Lead a super productive brainstorming session. Apps. To make it easy for your users to create knowledge base articles, such as your help desk or support team, we recommend customizing the how-to and troubleshooting article templates to make them relevant for your organization. Popular articles. Examples of Confluence as a public knowledge base? To activate a Template Variable, follow these steps. Factors to consider. A thought-out title is essential because it’s how customers will actually find the answers to their problems.The fact of the matter is this:If your customers don’t know the knowledge base article can solve their problem, it doesn’t matter one lick how good the rest of the article is!So make your title count. Training & Certification . Seeq Community Forum. ... Archived pages. Collective editing, feedback, colleagues mentioning, and discussing decisions online supports a collaboration mindset. Apps. Using an IT Support team as an example: You'll need the Create Space global permission to do this. Overview. Archived pages. Pages. Share your company's annual plans and priorities across your entire organization. Apps. Simple changes like a space logo and welcome message can make a huge difference. Create. Spaces. Spaces. Whats the difference between a knowledge base and a documentation space? Provide regular updates to leadership and the wider team on business and product performance. Templates. Setting up a knowledge base in Confluence You're the Confluence admin of Acme Corp and you've been assigned to create a Knowledge Base for the internal IT support team. Georgia GovHub. Home. Capture and present your business strategy to the executive team and board of directors. Try to refresh the page. You can also use Blueprints to create individual pages. Templates. Apps. Page: How to copy or rename a space in Confluence. Pages. Home. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. You'll need Space Admin permissions to do this. To find your Templatess, follow these steps. Avoid jargon. Create. Help Desk team leads wants the space to be self curating, and do not want to spend a lot of time manually organizing content. These are used to add topics to your articles, and allows your … Learn more → But wait, there’s a whole lot more. Create. 61 mins. Streamline your process and improve your business. Give your template a name, and optionally a description of when the template should be used (ie, Lettuce Packline, Apple QC) 6. Create support ticket . Documentation . Learn more about how a knowledge base helps your team work smarter. Home. Refresh the page and try again. Make a change with zero pain with the right process. Apps. Deleted user Dec 06 ... (mind maps) as a blueprint to confluence, I think they are a key component when it comes to knowledge management. Home. Partners . It is possible to save sets of customised reports that are used on a regular basis as a Report Templates which can then be reused. Add headings and instructional text (choose, Add a space logo and useful shortcuts to the sidebar (choose. The more guidance and structure you can put in your template, the faster it will be for your team to create great articles. If this keeps happening, contact your space administrator. Create. Pages. Xcelerator Knowledge Base. Click Create New Template. Manage Templates. Tempo Cloud News. Here are some out-of-the-box options: If your Confluence site is connected to another Atlassian product (via an application link), you can make use of these great integration features: The Atlassian Marketplace has a large number of apps for Confluence. Create. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. The first section is the Inspection Template information. IST Knowledge Base. Tami_Sutcliffe Jan 29, 2019. And you already know what it means. Snugg Knowledge Base… With Confluence, you own the information. Find troubleshooting and how-to articles for Confluence. Learn how to ensure your documentation-type content is easy to manage and consume. Keep the details of your email sends organized and the results clear for your team. Use this template to create a guide for how to respond when things go wrong. Navigate to "Materials & Templates" Click on the side-bar and choose "Template Variables" Within the Template Variables area, identify a variable you would like to Activate which currently has the status "Hidden" Use best practice templates to help you get started with content creation, so you don't have to … Everyone wants a way to be notified when articles they are interested in have been updated or important notices are added. Customizable templates. In DonorDrive, Active Impact™ is available for Participant Events.Active Impact™ is enabled through your Event Settings, and then enabled per Participant Type and per Team Type (if your participant types allow the option to create/join teams). RBT Tuning - Knowledge Base . Enter text into the body of the template, and use the editor toolbar to apply styles, layout and formatting. Spaces. Home. Home. IST Knowledge Base. Customers want fast access to a solution, and relevant search results. A knowledge base stores helpful articles that your team and customers can reference. Easily update your teams on project status using Confluence and Jira data. Knowledge base based on Confluence will save you and your customers tons of time and resources: having a well-performed self-service portal, employees don’t search – customers don’t wait. We’ve got a template that’s a perfect fit for your project. Create. xDelete. My Account . Create. Search for 'knowledge base' on Marketplace and see if there is an app that's right for your knowledge base. Let’s start at the beginning – your title. Create. Spaces. Apps. Try to refresh the page. Overview. Spaces. Try to refresh the page. Choose Create > How-to or Troubleshooting and follow the prompts to create your first knowledge base article; The knowledge base space blueprint includes everything you need to get started, including article templates, and a pre-configured homepage with Livesearch and Content By Label macros. Seeq University. Pages. Create. Home. Document the details of your experiment including your hypothesis, variations, and results. Air Maestro Knowledge Base. Visualize your AWS network with this guide from Lucidchart’s. Search . Confluence comes with a number of templates, known as space blueprints, which have a customized overview and sidebar, and may contain page blueprints or sample content to help you get started. This Skillbuilder covers useful techniques to surface relevant documentation and standardize your content using templates and blueprints. ProProfs Knowledge Base is the closest Confluence alternative noted for its ease of use, simplicity, bespoke features, and sibling customer support solutions, such as help desk, live chat, and survey tools that connect seamlessly. Home. It includes how to set up a knowledge-base in Confluence for self-service customer support in Jira Service Desk. Create. In general, you can use the Confluence … Contractor Guide. To save a set of Report Templates in their current order as a reusable template: Select the set of columns you wish to save as a template and make sure they are in the desired order. Xcelerator Knowledge Base. Archived pages. Identify, prioritize, plan for (and avoid) worst-case scenarios. Home. Help desk staff want to be able to create new articles quickly. Set your strategy (and stick to it) with a short and simple plan. Overview. Check out the latest and greatest templates from Confluence Cloud. Templates. Channels of communication with your audience, internal or external, are essential in a good knowledge base. Operational … Confluence is perfect for organizing your content management, collaboration, file sharing, and creating an inner corporate portal. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Spaces. After you log in, you may be taken to a main page for Confluence but not the IT Knowledge Base. This page was in the background for too long and may not have fully loaded. This page was in the background for too long and may not have fully loaded. Navigate to "Materials & Templates" Click on the side-bar and choose "Templates" Within the Templates area, each variable appears in a grid similar to the below image. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Using the template editor Basic template editing. Knowledge Base. Seeq Knowledge Base. View More Comments. Space shortcuts. Activate a Template Variable from the Variables Table. Contact Support. Did You Know? Templates. Overview. Templates. User management for self-managed environments, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Great for startups, from incubator to IPO, Get the right tools for your growing business, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. Templates. Answer. It is useful for both Confluence Server Administrators and Confluence … Templates. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Apps. Does anyone have examples of businesses using the Confluence knowledgebase? When starting off your knowledge base space, it's a good idea to brainstorm a few topics to get started. Page: Migrating a Quick Start deployment to a different S3 bucket. From product requirements to marketing plans, create it all in Confluence. Page labels are essential in knowledge base spaces. Syncing a Confluence Space to Guru allows your team to view Confluence pages as Cards, along with the rest of your Guru knowledge. Page: How to put an iFrame into Confluence. Choose Create > How-to or Troubleshooting and follow the prompts to create your first knowledge base article; The knowledge base space blueprint includes everything you need to get started, including article templates, and a pre-configured homepage with Livesearch and Content By Label macros. General. Apps. Try to refresh the page. xHP Flashtool. Apps. Space shortcuts. How-to articles. Examples of Confluence as a public knowledge base? What do people want out of a knowledge base? We'd like to see some working sites that are using it before we try a test run. The IT Knowledge Base is a space within Confluence. The first column is the Template Name – this is the Unique Name which was saved against the template. Templates. We’ve got a template that’s a perfect fit for your project. Then click IT Knowledge Base in the list of spaces. Welcome. Try to refresh the page. Extend your knowledge base with add-ons. Home. This page was in the background for too long and may not have fully loaded. Templates bring standardization and governance to content, and also ensure that teams are using the right architecture for their Confluence wiki. Confluence navigation; Side navigation; Page; This page was in the background for too long and may not have fully loaded. Overview. Apps. Pages. The goal should be to have a relevant template (with the appropriate pre-defined labels attached to these templates) for at least 50% of your documenting needs. Saving Templates. Apps. Confluence knowledge base. Expand & Learn . This page is about space blueprints. Type in IT Knowledge Base in the search/filter field.